Blog tagged as voice

Venture capital is moving investment into AI voice agents

08.05.2025 04:06 PM - By Brian S. Pauls - Comment(s)
Venture capital is moving investment into AI voice agents

The rapid advancement and adoption of AI voice agents has caught the attention of investors. VC companies are channeling significant funds into startups focused on this technology. Forbes contributor and serial entrepreneur Josipa Majic Predin summarizes a comprehensive report released by the v...

AI voice agents are on the rise in customer service

08.04.2025 09:03 AM - By Brian S. Pauls - Comment(s)
AI voice agents are on the rise in customer service

Artificial intelligence may have found its "killer app" in phone-based customer service. Veteran Wall Street Journal technology reporter Belle Lin reveals how the adoption of AI voice agents is on the rise. She references a Gartner finding "that generative AI capabilities, from voice ...