Brian S. Pauls

Founder & vCTO Cloudessy

Brian S. Pauls is Founder & vCTO of Cloudessy, serving businesses as their Chief Technology Officer in a fractional capacity. With 30+ years in IT leadership, he specializes in cloud services, artificial intelligence, and enterprise technology transformations.

Blog by Brian S. Pauls

GPT-5 hits the streets

08.10.2025 06:55 PM - By Brian S. Pauls - Comment(s)
GPT-5 hits the streets

At the end of last week, OpenAI unveiled their newest model, GPT-5. In a comprehensive release announcement, the company shared multiple examples of simple applications coded based on a single prompt, head-to-head comparisons with previous models of GPT-5 completing various tasks, and impressive ...

How an AI voice agent can make your business better

08.07.2025 09:05 AM - By Brian S. Pauls - Comment(s)
How an AI voice agent can make your business better

Executive Summary:
While most organizations rightfully want to retain a personal touch to their customer service, most don't have receptionists or call centers available 24x7. But voice synthesis has reached the point where it's often indistinguishable from human voices, and AI can now engage in full...

Venture capital is moving investment into AI voice agents

08.05.2025 04:06 PM - By Brian S. Pauls - Comment(s)
Venture capital is moving investment into AI voice agents

The rapid advancement and adoption of AI voice agents has caught the attention of investors. VC companies are channeling significant funds into startups focused on this technology. Forbes contributor and serial entrepreneur Josipa Majic Predin summarizes a comprehensive report released by the v...

AI voice agents are on the rise in customer service

08.04.2025 09:03 AM - By Brian S. Pauls - Comment(s)
AI voice agents are on the rise in customer service

Artificial intelligence may have found its "killer app" in phone-based customer service. Veteran Wall Street Journal technology reporter Belle Lin reveals how the adoption of AI voice agents is on the rise. She references a Gartner finding "that generative AI capabilities, from voice ...

The pros and cons of vibe coding

08.01.2025 02:13 PM - By Brian S. Pauls - Comment(s)
The pros and cons of vibe coding

Executive Summary:

In a technique known as vibe coding, the user interacts with an AI model using natural language to design a software application. But the m...