<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://www.cloudessy.com/cloudscape/tag/article/feed" rel="self" type="application/rss+xml"/><title>Cloudessy - Cloudscape #article</title><description>Cloudessy - Cloudscape #article</description><link>https://www.cloudessy.com/cloudscape/tag/article</link><lastBuildDate>Tue, 05 May 2026 10:16:46 -0700</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[The End of Flat-Fee AI Software for Manufacturers]]></title><link>https://www.cloudessy.com/cloudscape/post/the-end-of-flat-fee-ai-software-for-manufacturers</link><description><![CDATA[<img align="left" hspace="5" src="https://www.cloudessy.com/midjourney-ai-pricing.jpg"/>Learn how to successfully scale your manufacturing operations with advanced automation, flexible equipment, and smart digital transformation strategies.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_BfF5jbc3SGCFkls9xmyg6A" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ANKBDxhlSD-IZRuKmyIeZA" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_tp5eRdsUTLa6I0Vgx5SEhw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_zdZhnWCUN0ZH8HhLQd64HA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_zdZhnWCUN0ZH8HhLQd64HA"] .zpimage-container figure img { width: 1141px !important ; height: 640px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/midjourney-ai-pricing.jpg" size="original" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">&quot;Outcome-based AI in action: How modern manufacturers are tying software costs directly to measurable production results&quot;; Brian S. Pauls, 2026, Photo-realistic digital image created using Midjourney</span></figcaption></figure></div>
</div><div data-element-id="elm_7DeiN2f4TJKNURBkw0BAGw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><p>For years, business owners have watched their software subscription costs creep higher. You pay a flat monthly fee for a tool, cross your fingers, and hope your team actually uses it. If the software sits idle, you still pay the full price. It feels a lot like renting a massive warehouse when you only need a few shelves of storage space.</p><p>Now, a major shift is happening in the tech world that will directly impact your 2026 budget. Major software providers are abandoning the flat-fee model for artificial intelligence. Instead, they are moving toward usage-based and outcome-based pricing.</p><p><br/></p><p>This change means you will start paying for software much like you pay for raw materials on the factory floor. You only pay for what you use, or better yet, you only pay when the software actually delivers a result. Let us look at how three major tech companies are leading this charge and what it means for your business growth.</p><p><br/></p><h4>Anthropic's Shift to Usage-Based Pricing</h4><p>Anthropic, the company behind the popular Claude AI, recently <a href="https://www.theregister.com/2026/04/16/anthropic_ejects_bundled_tokens_enterprise/" target="_blank">changed how it charges businesses</a> for high-volume AI tools by moving away from bundled tokens and seat-based enterprise deals. Now, enterprise customers pay a negotiated base seat fee but are billed separately for every token their teams use, at standard API rates. This shift means organizations with heavier AI usage will see costs more closely reflect their actual consumption, while lighter users—who previously benefited from bundled usage—might notice higher, less predictable costs. With this metered approach, your tech spend is tied directly to how much you actually use AI-powered features, delivering better transparency and budget control for manufacturers evaluating their return on investment.</p><p><br/></p><p>Instead of hiding these costs behind a flat monthly subscription, Anthropic moved to a usage-based billing model. If your company uses the AI heavily to automate complex supply chain spreadsheets, you pay for that specific computing power. If your team has a slow week, your bill drops. This metered approach gives you clear visibility into exactly where your tech budget is going.</p><p><br/></p><h4>Adobe CX Enterprise Pioneers Outcome-Based AI</h4><p>Adobe is taking this concept a step further with its new Adobe CX Enterprise suite by <a href="https://www.pymnts.com/artificial-intelligence-2/2026/adobe-plans-outcome-based-pricing-for-new-ai-product-suite/" target="_blank">introducing outcome-based pricing</a> for its AI products. Instead of simply charging for access or usage, Adobe plans to bill based on the tangible business value their AI delivers—such as the number of completed marketing campaigns powered by their agents. This marks a move away from traditional subscription or consumption models, aiming to directly link costs to performance and measurable business outcomes.</p><p><br/></p><p>This is known as outcome-based pricing. If Adobe's AI agents successfully complete a marketing campaign for your distribution business, you pay for that completed task. By tying the cost of the software directly to business milestones, Adobe shifts the risk away from your budget. You are no longer paying for potential; you are paying for performance.</p><p><br/></p><h4>HubSpot's Breeze Agents Tie Cost to Results</h4><p>HubSpot is also flipping traditional AI pricing on its head by <a href="https://siliconangle.com/2026/04/02/hubspot-flips-ai-pricing-head-outcome-based-breeze-agents/" target="_blank">shifting to outcome-based pricing</a>. As of April 2026, you'll only be charged when the AI tools actually complete their assigned tasks—a significant change from the old pay-per-seat or pay-per-usage structures.</p><p><br/></p><p>The numbers are highly specific. You pay exactly $0.50 for every customer service conversation the AI successfully resolves. You pay $1.00 for every qualified lead the AI hands over to your sales team. Because the AI is deeply integrated into your existing customer data, it can deliver consistent results. This makes it incredibly easy for a CEO to calculate the exact return on investment for their software spend.</p><p><br/></p><h4>The True Value of Outcome-Based AI</h4><p>Outcome-based pricing forces software vendors to prove their worth. If their AI, used correctly, doesn't streamline your operations or generate leads, they don't get paid. This model is highly advantageous for small to medium-sized manufacturers with tight budgets. It allows you to experiment with cutting-edge technology without committing to massive, risky annual contracts.</p><p><br/></p><h4>The Future of AI Pricing for Your Business</h4><p>As we move deeper into 2026, expect more software providers to adopt these usage and outcome-based models. This is excellent news for leaders who want to unlock their business potential but lack the resources for a full-time Chief Technology Officer (CTO).</p><p><br/></p><p>You will have the flexibility to scale your tech stack up or down based on your seasonal manufacturing cycles. Affordable, scalable solutions will become the norm, allowing you to optimize your budget while accessing the same powerful AI tools used by much larger competitors.</p><p><br/></p><h4>Preparing Your 2026 Tech Strategy</h4><p>The shift away from flat-fee software gives you a unique opportunity to stop overpaying for underused tools. To take advantage of this, start by auditing your current software subscriptions. Identify which tools are delivering measurable outcomes and which are simply draining your monthly budget.</p><p><br/></p><p>Navigating these new pricing structures can feel overwhelming if you lack in-house technical expertise. Partnering with a fractional CTO provides the expert guidance you need to select the right custom solutions for your specific manufacturing or distribution needs. By adopting scalable, cost-efficient cloud solutions, you can drive real growth and keep your business highly competitive in the years ahead.</p></div>
</div><div data-element-id="elm_e4wRYGeXQfWRARWW2-34rw" data-element-type="button" class="zpelement zpelem-button "><style></style><div class="zpbutton-container zpbutton-align-center zpbutton-align-mobile-center zpbutton-align-tablet-center"><style type="text/css"></style><a class="zpbutton-wrapper zpbutton zpbutton-type-primary zpbutton-size-md zpbutton-style-oval " href="/#ContactForm"><span class="zpbutton-content">Let's Talk!</span></a></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Sun, 03 May 2026 11:42:32 -0600</pubDate></item><item><title><![CDATA[Are Your Plant Systems Really Ready to Scale?]]></title><link>https://www.cloudessy.com/cloudscape/post/are-your-plant-systems-really-ready-to-scale</link><description><![CDATA[<img align="left" hspace="5" src="https://www.cloudessy.com/manufacturing-plant-robots.jpg"/>Learn how to successfully scale your manufacturing operations with advanced automation, flexible equipment, and smart digital transformation strategies.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_BfF5jbc3SGCFkls9xmyg6A" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ANKBDxhlSD-IZRuKmyIeZA" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_tp5eRdsUTLa6I0Vgx5SEhw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_zdZhnWCUN0ZH8HhLQd64HA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_zdZhnWCUN0ZH8HhLQd64HA"] .zpimage-container figure img { width: 1340px ; height: 750.99px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/manufacturing-plant-robots.jpg" size="fit" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">Transforming industry with data: Explore how smart analytics and flexible production are revolutionizing manufacturing efficiency; Brian S. Pauls, 2026, Created using Midjourney</span></figcaption></figure></div>
</div><div data-element-id="elm_7DeiN2f4TJKNURBkw0BAGw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><p></p><div><p>Growing your manufacturing business is an exciting milestone, but it quickly reveals the hidden weaknesses in your current operations. When customer demand surges, outdated technology and manual processes often create frustrating bottlenecks. Many business owners realize their existing infrastructure simply cannot handle a higher volume of orders without sacrificing quality or ballooning costs.</p><p><br/></p><p>Recent industry thought leadership highlights these realities. For example, Nexsel's <a href="https://www.nexsel.tech/blog/scalability-and-cost-effectiveness-of-controlled-environment-agriculture-cea-for-cultivating-medicinal-plants.php" title="analysis of scalability and cost-effectiveness" target="_blank" rel="">analysis of scalability and cost-effectiveness</a> in controlled environment agriculture echoes the challenges of resource allocation and adapting systems to market demand. RFgen emphasizes that <a href="https://www.rfgen.com/blog/scaling-manufacturing/" title="scalable manufacturing requires purpose-driven investment" target="_blank" rel="">scalable manufacturing requires purpose-driven investment</a> in technology and process improvements, while Greenhouse Grower demonstrates the advantages of <a href="https://www.greenhousegrower.com/management/scaling-your-greenhouse-operation-with-agile-lean-and-systems-thinking/" title="leveraging agile, lean, and systems thinking" target="_blank" rel="">leveraging agile, lean, and systems thinking</a> when scaling operations to avoid waste and maximize output.</p><p><br/></p><p>These perspectives reinforce the importance of building resilient, flexible systems to prepare your plant for growth.</p><p><br/></p><p>Successfully expanding your production requires a strategic approach that goes beyond simply hiring more staff or buying larger warehouses. You need to build adaptable, technology-driven systems that can manage growth smoothly. For leaders without an in-house tech expert, navigating this transition can feel overwhelming.</p><p><br/></p><p>Fortunately, you do not need to be a technology expert to implement scalable solutions. By focusing on a few core areas, you can reduce inefficiencies, shorten your sales cycles, and build a resilient foundation for long-term growth. Here is a practical guide to preparing your plant systems for the next level.</p><p><br/></p><h4>Key Elements for a Scalable Manufacturing Operation</h4><p>A truly scalable operation increases output efficiently without causing a proportional spike in operating expenses. To achieve this, you need to establish a flexible and resilient infrastructure.</p><p><br/></p><h5>Flexible Manufacturing Equipment</h5><p>Your machinery should adapt quickly to changing production volumes. Investing in modern equipment allows you to adjust output levels seamlessly as market demands shift. This agility minimizes costly downtime and ensures you get the most out of your resources.</p><p><br/></p><h5>Advanced Automation Systems</h5><p>Implementing automation is a highly effective way to expand capacity. Automated systems can handle repetitive tasks with precision, reducing manual labor costs and human error. You can introduce these technologies gradually, ensuring they integrate smoothly with your existing processes.</p><p><br/></p><h5>Supply Chain Resilience</h5><p>Your production is only as scalable as your supply chain. Building strong relationships with reliable vendors ensures you have consistent access to materials. Tracking inventory data through cloud-based systems helps you foresee shortages and prevent production delays.</p><p><br/></p><h5>Modular Production Lines</h5><p>Modular setups allow you to scale specific parts of your manufacturing process independently. If one particular product line sees a spike in demand, you can expand that specific section without overhauling your entire facility.</p><p><br/></p><h4>Overcoming Common Challenges</h4><p>Growth naturally brings new hurdles. Anticipating these roadblocks allows you to address them before they impact your customers.</p><p><br/></p><h5>Space Constraints and Resource Allocation</h5><p>Physical space often becomes limited as production grows. Before acquiring a new facility, evaluate your current layout. Reorganizing your floor plan and optimizing your equipment scheduling can unlock significant hidden capacity.</p><p><br/></p><h5>Quality Control and Supply Chain Vulnerabilities</h5><p>Higher production volumes increase the risk of product defects. Implementing automated quality control systems, like machine vision cameras, helps catch errors early. Likewise, diversifying your supplier base protects you if a primary vendor fails to meet your growing material needs.</p><p><br/></p><h5>Logistics, Energy, and Environmental Impact</h5><p>Increased output complicates your material flow and drives up energy consumption. Upgrading to energy-efficient machinery and utilizing smart inventory software can help you manage these logistical changes while keeping your operating costs under control.</p><p><br/></p><h4>Strategic Planning and Digital Transformation</h4><p>Scaling successfully requires clear objectives and a deep understanding of your current operational limits.</p><p><br/></p><h5>Assessing Capabilities and Identifying Bottlenecks</h5><p>Start by measuring your current asset utilization. Look closely at your machine runtimes, maintenance schedules, and throughput. Identifying exactly where your process slows down tells you exactly where to focus your technology investments.</p><p><br/></p><h5>Taking a Data-Driven Approach</h5><p>Base your expansion plans on concrete data rather than intuition. Analyze historical performance and future demand forecasts to set realistic, quantifiable production targets. This systematic approach ensures every dollar spent directly supports your growth.</p><p><br/></p><h5>Smart Manufacturing and Real-Time Data Analysis</h5><p>Connected devices and sensors can monitor your equipment's performance continuously. This real-time data empowers you to perform predictive maintenance, fixing machines before they break down and cause expensive production halts.</p><p><br/></p><h5>Process Automation for Streamlined Workflows</h5><p>Automation extends beyond the factory floor. Cloud-based software can automate inventory tracking, order processing, and employee scheduling. Streamlining these workflows gives your team better access to critical data, leading to faster and more accurate decision-making.</p><p><br/></p><h4>Optimizing Operations and Measuring Success</h4><p>Continuous improvement keeps your scaled operations running profitably over time.</p><p><br/></p><h5>Improving Logistics and Quality Control</h5><p>Integrating your supply chain data with your production schedules allows for highly efficient material handling. Documenting quality metrics across all runs provides the insights needed to refine your processes and maintain high standards.</p><p><br/></p><h5>Developing a Skilled Workforce</h5><p>New technology requires a capable team to run it. Implement cross-training programs to build a versatile workforce. Standardized digital training ensures every employee understands the best practices, keeping your operations consistent across multiple shifts.</p><p><br/></p><h5>Tracking KPIs and ROI</h5><p>Monitor specific metrics to evaluate your success. Track your Overall Equipment Effectiveness (OEE) and production cycle times to ensure efficiency. Calculate your payback period and cost per unit to verify that your technology investments are generating a strong financial return.</p><p><br/></p><h4>Building Adaptable and Sustainable Systems for Growth</h4><p>Preparing your manufacturing plant for scale is a methodical process. It requires evaluating your current capabilities, embracing targeted automation, and relying on data to guide your decisions. You can achieve this growth efficiently by implementing scalable cloud solutions tailored to your unique business needs.</p><p><br/></p><p style="text-align:left;"></p><p>If you lack the internal resources to lead this digital transformation, expert guidance is available. Partnering with a fractional CTO provides the technical strategy required to upgrade your systems smoothly, empowering you to focus entirely on leading your business forward.</p></div><p></p></div>
</div><div data-element-id="elm_e4wRYGeXQfWRARWW2-34rw" data-element-type="button" class="zpelement zpelem-button "><style></style><div class="zpbutton-container zpbutton-align-center zpbutton-align-mobile-center zpbutton-align-tablet-center"><style type="text/css"></style><a class="zpbutton-wrapper zpbutton zpbutton-type-primary zpbutton-size-md zpbutton-style-oval " href="/#ContactForm"><span class="zpbutton-content">Let's Talk!</span></a></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Sat, 25 Apr 2026 08:34:58 -0600</pubDate></item><item><title><![CDATA[Why Manufacturing Tech Projects Run Late and Blow Their Budgets (And How to Fix It)]]></title><link>https://www.cloudessy.com/cloudscape/post/Why-Manufacturing-Tech-Projects-Fail</link><description><![CDATA[<img align="left" hspace="5" src="https://www.cloudessy.com/bpauls_A_manufacturing_plant_with_a_prominant_digital_overlay_97509e7c-ff00-46b9-8647-4d0c6a96e.png"/>Discover the top reasons manufacturing tech projects fail to meet deadlines and budgets, and learn actionable strategies to avoid these pitfalls.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_BfF5jbc3SGCFkls9xmyg6A" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ANKBDxhlSD-IZRuKmyIeZA" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_tp5eRdsUTLa6I0Vgx5SEhw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_zdZhnWCUN0ZH8HhLQd64HA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_zdZhnWCUN0ZH8HhLQd64HA"] .zpimage-container figure img { width: 1340px ; height: 750.99px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/bpauls_A_manufacturing_plant_with_a_prominant_digital_overlay_97509e7c-ff00-46b9-8647-4d0c6a96e.png" size="fit" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">Transforming industry with data: Explore how smart analytics and digital twins are revolutionizing manufacturing efficiency; Brian S. Pauls, 2026, Created using Midjourney</span></figcaption></figure></div>
</div><div data-element-id="elm_7DeiN2f4TJKNURBkw0BAGw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><p></p><div><p style="text-align:left;">Out of every fourteen information technology projects, only <span style="font-style:italic;">one</span> comes in on-time and within budget <span>(<a href="https://www.runn.io/blog/it-project-management-statistics" rel="">Runn</a>)</span>. This means <span style="font-style:italic;">more than 92%</span> take longer and/or cost more than planned. If you manage a facility or lead an engineering team, that statistic likely hits close to home. You start a new digital transformation initiative with a clear vision, a solid financial plan, and eager stakeholders. Then, the wheels fall off. Deadlines slip, costs multiply, and frustration peaks.</p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Why does this keep happening, and how can you prevent it?</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>The manufacturing sector faces unique pressures. You must maintain consistently high quality, navigate complex global supply chains, and meet strict time-to-market demands. When you introduce a new technology project into this environment, the margin for error shrinks to zero. A single misstep can pause a production line or create massive financial strain.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Understanding the root causes of project failure gives you the power to change the outcome. Most delays and cost overruns do not happen because the technology is flawed. They happen because of human disconnects, poorly managed vendors, and overlooked vulnerabilities. Here is a deep dive into the top challenges derailing your tech initiatives and the exact strategies you need to fix them.</span></p><p style="text-align:left;"><span><br/></span></p><h4 style="text-align:left;"><span>Key Challenge 1: Misalignment Between IT and OT Teams</span></h4><p style="text-align:left;"><span>The modern manufacturing plant runs on two distinct tracks: Information Technology (IT) and Operational Technology (OT). For decades, these two groups operated in total isolation. IT managed the data, the servers, and the enterprise software. OT managed the physical machinery, the programmable logic controllers (PLCs), and the factory floor.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>When you launch a new manufacturing tech project, these two worlds must collide. Unfortunately, they rarely speak the same language.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>IT teams prioritize data security, rapid software updates, and network integrity. OT teams care about one thing above all else: uptime. They focus on keeping the machines running smoothly and safely. When these teams fail to align their operational objectives, your project timeline will suffer (</span><a href="https://www.bcg.com/publications/2024/software-projects-dont-have-to-be-late-costly-and-irrelevant"><span>BCG</span></a><span>).</span></p><p style="text-align:left;"><span><br/></span></p><h5 style="text-align:left;"><span>How Disconnects Cause Massive Delays</span></h5><p style="text-align:left;"><span>Consider a common scenario. A plant decides to implement a new predictive maintenance platform. The IT department drives the project, focusing entirely on cloud integration and data flow. They design the system perfectly from a software perspective.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>However, they fail to consult the OT team about how the new sensors will physically integrate with legacy machinery. When deployment day arrives, the OT engineers halt the installation. They realize the new data collection method requires taking critical machines offline during peak production hours. A project that looked great on a spreadsheet suddenly halts for months while the teams renegotiate the deployment schedule.</span></p><p style="text-align:left;"><span><br/></span></p><h5 style="text-align:left;"><span>Actionable Insight: Establish a Unified Communication Framework</span></h5><p style="text-align:left;"><span>You can eliminate this friction by establishing a unified communication framework before the project officially begins. Do not let one team build the strategy and hand it to the other for execution.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Form a cross-functional steering committee that includes leadership from both IT and OT. Force these groups to define the core business outcome together. Map out exactly how the project impacts both network security and physical production. Create shared metrics for success so that neither team can claim victory unless both the data requirements and the uptime requirements are met.</span></p><p style="text-align:left;"><span><br/></span></p><h4 style="text-align:left;"><span>Key Challenge 2: Vendor Drift and Scope Creep</span></h4><p style="text-align:left;"><span>Manufacturing projects rarely happen in a vacuum. You rely on external contractors, third-party software vendors, and equipment suppliers. Adding these third parties to your production process increases the risk of miscommunication exponentially.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Vendor drift occurs when your external partners slowly lose focus on the original project goals (</span><a href="https://www.linkedin.com/pulse/deliver-your-projects-on-time-under-budget-4-shaun-bartley/"><span>Shaun Bartley, LinkedIn</span></a><span>). They might swap out key personnel, delay hardware deliveries, or misinterpret the technical specifications. Meanwhile, scope creep happens internally. Stakeholders ask for minor tweaks or additional features that were never part of the original budget. These unauthorized changes combine with vendor drift to create a perfect storm of cost overruns.</span></p><p style="text-align:left;"><span><br/></span></p><h5 style="text-align:left;"><span>The Mid-Sized Plant That Loses Control</span></h5><p style="text-align:left;"><span>Take the case of a mid-sized automotive parts plant attempting to automate a packaging line. The project begins with a strict scope and a rigid budget. The plant hires an integration vendor to handle the robotics and software.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Two months into the project, the plant manager asks the vendor to add a new vision inspection system to the line. The vendor agrees but failes to clearly communicate the cost and time impact of this change. As the vendor struggles to integrate the unplanned vision system, their core robotics team is reassigned to another client.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>The &quot;gray area&quot; expands rapidly. No one tracks the changes effectively. By the time the line finally goes live, the project is four months late and costs 50% more than the initial estimate. The plant suffers severe cash flow problems simply by losing control of the scope.</span></p><p style="text-align:left;"><span><br/></span></p><h5 style="text-align:left;"><span>Actionable Insight: Use Milestone-Based Contracts</span></h5><p style="text-align:left;"><span>You can stop vendor drift and scope creep by tying financial incentives directly to project progress. Move away from standard time-and-materials contracts and implement milestone-based agreements.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Break your project down into specific, measurable phases. Require your vendors to deliver tangible results—such as completing the factory acceptance test or finalizing the software architecture—before you release the next round of funding. If internal stakeholders request a change in scope, force that request through a formal review process. Evaluate how the change impacts the specific milestones. This approach holds everyone accountable and keeps your budget firmly grounded in reality.</span></p><p style="text-align:left;"><span><br/></span></p><h4 style="text-align:left;"><span>Key Challenge 3: Cybersecurity Oversights</span></h4><p style="text-align:left;"><span>Historically, the factory floor was an isolated environment. The machines did not connect to the internet, so cyber threats were an IT problem, not a manufacturing problem. Today, the rise of the Industrial Internet of Things (IIoT) changes everything. Every new sensor, automated guided vehicle, and connected PLC represents a potential entry point for hackers.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Despite this reality, many project teams still treat cybersecurity as an afterthought (</span><a href="https://acquaintsoft.com/blog/software-development-budget-overruns-facts-statistics"><span>Acquaint Softtech</span></a><span>). They focus entirely on throughput, efficiency, and hardware installation. They assume the IT department will simply &quot;bolt on&quot; the security features right before the system goes live.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>This oversight is one of the most expensive mistakes you can make.</span></p><p style="text-align:left;"><span><br/></span></p><h5 style="text-align:left;"><span>The Cost of Ignoring Security</span></h5><p style="text-align:left;"><span>Failing to budget for adequate security measures leads to massive unanticipated expenses. When you build a system without security in mind, you accumulate dangerous technical debt. Fixing these vulnerabilities after the fact requires tearing down the architecture and starting over.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>If a vulnerability actually leads to a breach, the consequences are devastating. The average cost of an industrial data breach runs into the millions, factoring in system downtime, ruined equipment, and lost customer trust. If a piece of ransomware locks up your newly upgraded production line, all the efficiency gains you planned for instantly disappear.</span></p><p style="text-align:left;"><span><br/></span></p><h5 style="text-align:left;"><span>Actionable Insight: Integrate Cybersecurity Assessments</span></h5><p style="text-align:left;"><span>You must treat cybersecurity as a foundational element of your project roadmap. Do not wait until the testing phase to ask about firewalls and encryption.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Bring a cybersecurity specialist into the initial discovery phase. Conduct a thorough risk assessment on every new piece of hardware and software you plan to introduce to the plant. Ask your vendors to provide documentation proving their systems meet current industrial security standards. By addressing these risks early, you avoid the sudden, massive expenses required to fix a compromised system later on.</span></p><p style="text-align:left;"><span><br/></span></p><h4 style="text-align:left;"><span>Conclusion</span></h4><p style="text-align:left;"><span>Manufacturing tech projects do not have to be a source of stress, delays, and financial strain. When you address the human elements of project management, you dramatically increase your chances of success.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>To deliver your next project on time and under budget, remember these three core takeaways:</span></p><ul><li style="text-align:left;"><b><strong>Align your IT and OT teams:</strong></b><span> Build cross-functional committees early to ensure your digital goals do not conflict with your physical production needs.</span></li><li style="text-align:left;"><b><strong>Manage vendors effectively:</strong></b><span> Stop scope creep and vendor drift by tying payments to strict, measurable project milestones.</span></li><li style="text-align:left;"><b><strong>Prioritize cybersecurity:</strong></b><span> Bake security assessments into your project roadmap from day one to avoid costly rework and dangerous vulnerabilities.</span></li></ul><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Take a hard look at your upcoming tech initiatives. Apply these actionable strategies to your planning process today, and watch your manufacturing projects transform from costly liabilities into powerful drivers of growth.</span></p></div><p></p></div>
</div><div data-element-id="elm_e4wRYGeXQfWRARWW2-34rw" data-element-type="button" class="zpelement zpelem-button "><style></style><div class="zpbutton-container zpbutton-align-center zpbutton-align-mobile-center zpbutton-align-tablet-center"><style type="text/css"></style><a class="zpbutton-wrapper zpbutton zpbutton-type-primary zpbutton-size-md zpbutton-style-oval " href="/#ContactForm" target="_blank"><span class="zpbutton-content">Let's Talk!</span></a></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Sat, 18 Apr 2026 09:18:48 -0600</pubDate></item><item><title><![CDATA[Protecting Manufacturing Companies from OT Cyber Risk]]></title><link>https://www.cloudessy.com/cloudscape/post/protecting-manufacturing-companies-from-ot-cyber-risk</link><description><![CDATA[<img align="left" hspace="5" src="https://www.cloudessy.com/bpauls_red_digital_display_panel_inside_the_beer_brewing_equi_0754cddc-4b22-45b9-95ed-8222a8e86.png"/>When manufacturing companies face an IT breach, production lines stop. Learn how to protect your plant from OT cyber risk with these practical steps.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_1cdrIeBBT_mlzqguKXFT6g" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_dcC4xKxvSgWfGnCE6Ld9tw" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_qw6X-zmJN92IZMMtt2DfyQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_dT4OUzDWK7jvtLACuRvz2Q" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_dT4OUzDWK7jvtLACuRvz2Q"] .zpimage-container figure img { width: 800px ; height: 533.33px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-large zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/bpauls_red_digital_display_panel_inside_the_beer_brewing_equi_0754cddc-4b22-45b9-95ed-8222a8e86.png" size="large" alt="An LCD in a factory displays &quot;Intrusion.&quot;" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">&quot;The call is coming from inside the house&quot; by Brian S. Pauls, 2026; created using Midjourney</span></figcaption></figure></div>
</div></div><div data-element-id="elm_ocojSGXNRj2VkwVp6ZAufw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"> [data-element-id="elm_ocojSGXNRj2VkwVp6ZAufw"].zpelem-col{ margin-block-start:18px; } </style><div data-element-id="elm_PlZRV4fQR0ekf-G3Sz9BPw" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_PlZRV4fQR0ekf-G3Sz9BPw"].zpelem-text { margin-block-start:-6px; } </style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><div><p style="text-align:left;"><span>Global manufacturers run highly connected operations where information technology (IT) and operational technology (OT) are tightly intertwined. When a network is breached, the fallout is rarely contained to just office computers. Disrupted systems cause production to stall, shipments to slip, and downstream customers to feel the impact immediately.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>Mid-sized plants face the exact same pattern on a smaller scale. One cyber incident can put your production lines, customers, and cash flow at risk. This post explains the realities of OT cyber risk for manufacturing companies and provides practical steps to keep your operations running safely.</span></p><p style="text-align:left;"><span><br/></span></p><h4 style="text-align:left;"><span>The High Cost of Disrupted Operations</span></h4><p style="text-align:left;"><span>Large-scale breaches provide a clear warning for businesses of all sizes. In 2021, automotive supplier Yazaki faced a ransomware incident in which attackers stole sensitive data from the company. This event highlighted how vulnerable complex, globally distributed manufacturing environments can be.</span></p><p style="text-align:left;"><span>That same year, ransomware hit JBS Foods, one of the world’s largest meat processors. The company had to shut down multiple plants for several days and ultimately paid a large ransom to restore operations.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>In 2023, Dole reported a cyberattack that disrupted its North American operations. The company temporarily shut down some production, which contributed to shortages of packaged salads on U.S. store shelves.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>These incidents show that a single breach can halt production, create supply chain chaos, damage customer trust, and erase profit across regions.</span></p><p style="text-align:left;"><span><br/></span></p><h4 style="text-align:left;"><span>A Simple Example for Mid-Sized Plants</span></h4><p style="text-align:left;"><span>A mid-sized components manufacturer supplying assemblies or harnesses to automotive and other industrial customers might not be a household name. However, it often plays a critical role in someone else’s just‑in‑time supply chain.</span></p><p style="text-align:left;"><span><br/></span></p><p style="text-align:left;"><span>If ransomware enters via IT and forces OT systems offline, that plant experiences the same dynamics Yazaki, Dole, and JBS do. Systems might go offline to contain the attack, or they might fail because shared infrastructure is affected. Either way, the lines stop. Customers cannot be served, and leadership must navigate high‑pressure decisions about downtime, recovery, and reputational impact.</span></p><p style="text-align:left;"><span><br/></span></p><h4 style="text-align:left;"><span>How to Protect Your Plant</span></h4><p style="text-align:left;"><span>You don't need an experienced, full-time CTO to make your security better than it is right now. Start with these actionable steps:</span></p><ul><li style="text-align:left;"><b><strong>Maintain a current inventory:</strong></b><span> Keep an updated list of both IT and OT assets. You must know what equipment and software you have so you know what you are actually protecting.</span></li><li style="text-align:left;"><b><strong>Segment OT from IT:</strong></b><span> Build a digital wall between your networks. This setup ensures that an office‑side incident cannot easily cascade into your production lines.</span></li><li style="text-align:left;"><b><strong>Tighten and monitor remote access:</strong></b><span> Limit what stolen credentials can reach. Pay close attention to the access you grant to third-party vendors and integrators.</span></li><li style="text-align:left;"><b><strong>Run tabletop exercises:</strong></b><span> Prepare your leadership team. Executives and plant managers should know exactly how they will respond before a real incident hits.</span></li></ul><h4 style="text-align:left;"><span><br/></span></h4><h4 style="text-align:left;"><span>Secure Your Production Lines Today</span></h4><p style="text-align:left;"><span>If your business can't afford a Yazaki‑, Dole‑, or JBS‑style disruption, now is the time to stress‑test your OT security posture.</span></p><p style="text-align:left;"><span><br/></span></p></div><p style="text-align:left;"><span>Click the &quot;Let's Talk&quot; button below or call&nbsp;<b><strong>913-624-1675<a href="http://voice.google.com/calls?a=nc%2C%2B19136241675" class="gv-tel-link" target="_blank" rel="noopener" title="Call +1 913-624-1675 via Google Voice"></a><a href="http://voice.google.com/calls?a=nc%2C%2B19136241675" target="_blank" rel="noopener"></a></strong></b>&nbsp;to learn how <span><span>a focused OT/IT risk review for manufacturers can identify your most critical exposures. Implement practical, scalable steps to reduce the chance that a cyber incident stops your lines.&nbsp;<span><span>You can unlock your business potential and drive growth confidently by ensuring your technology is resilient. Reach out today to schedule your review.</span></span></span></span></span><br/></p></div>
</div><div data-element-id="elm_Mh3sVp3wRZKoxJIWVylg8Q" data-element-type="button" class="zpelement zpelem-button "><style></style><div class="zpbutton-container zpbutton-align-center zpbutton-align-mobile-center zpbutton-align-tablet-center"><style type="text/css"></style><a class="zpbutton-wrapper zpbutton zpbutton-type-primary zpbutton-size-md zpbutton-style-oval " href="/#ContactForm" target="_blank" title="Click this button to contact Cloudessy." title="Click this button to contact Cloudessy."><span class="zpbutton-content">Let's Talk!</span></a></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Sat, 04 Apr 2026 13:34:58 -0600</pubDate></item><item><title><![CDATA[How an AI voice agent can make your business better]]></title><link>https://www.cloudessy.com/cloudscape/post/how-an-ai-voice-agent-can-make-your-business-better</link><description><![CDATA[Executive Summary: While most organizations rightfully want to retain a personal touch to their customer service, most don't have receptionists or call ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_tmXB3yoXS82PFYde1_-vhA" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_Y3EO_gW0TRSYBOnDK_dnsw" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_0ncp0q2dRGq3zsxjbkNN8g" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_aAkd64jsUvSfzBqn8WJYhA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_aAkd64jsUvSfzBqn8WJYhA"] .zpimage-container figure img { width: 800px ; height: 533.33px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-large zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/bpauls_split-screen_black_woman_using_a_cell_phone_on_the_lef_3a0a47d6-432e-44ca-8ed8-0038c9914.jpg" size="large" alt="Split screen of a woman on a mobile phone and a voice-print histogram on a computer screen representing the system to which she is talking" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">&quot;On the phone with AI&quot; by Brian S. Pauls, 2025; Digital photo-realistic image created using Midjourney</span></figcaption></figure></div>
</div><div data-element-id="elm_joqOM3mVSouGsif3qUPi7A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><p style="text-align:left;"></p><div><div style="text-align:left;"><strong><em>Executive Summary:</em></strong></div><div style="text-align:left;"><i>While most organizations rightfully want to retain a personal touch to their customer service, most don't have receptionists or call centers available 24x7. But voice synthesis has reached the point where it's often indistinguishable from human voices, and AI can now engage in full, dynamic, verbal exchanges. This allows AI voice-agents to provide backup and off-hours phone support. An agent can answer calls and conduct a real-time, interactive conversation with a customer, even checking calendars, scheduling appointments, and performing other automated follow-up tasks for a seamless customer service experience.</i><br/></div><div style="text-align:left;"><i><br/></i></div><div style="text-align:left;"><span style="font-weight:bold;font-style:italic;">Details:</span></div><div style="text-align:left;">Have you ever received negative feedback from a customer who called your business and didn't get the result they expected? Perhaps they spoke to someone and left you a message, but it never reached you. Or maybe they were routed to the wrong voicemail box, so you never knew they had called. Or perhaps they asked the person who answered the phone to schedule an appointment, but it never got on your calendar.</div><div style="text-align:left;"><br/></div><div style="text-align:left;">These are symptoms of a small staff with too much to do, resulting in human error. The problem is, enough of these mistakes can hurt your bottom line.</div><div style="text-align:left;"><br/></div><div style="text-align:left;">So how do you fix this problem?</div><div style="text-align:left;"><br/></div><div style="text-align:left;">In 2025, one answer is to back up your harried team with an AI voice agent. The days of the robotic auto-attendant, walking callers through seemingly endless enumerated options (&quot;If you are a new customer, please press two&quot;) are over. AI voice agents can now create a customer experience nearly as good as talking to a live person--and they can do it twenty-four hours a day, seven days a week.</div><div style="text-align:left;"><br/></div><div style="text-align:left;"><div>This state-of-affairs is the result of a couple of recent developments in artificial intelligence. The first is AI's ability to mimic human voices so well it's hard to distinguish between the two. Here's <a href="https://youtu.be/HdTeDTreYAk" title="an example I recorded" target="_blank" rel=""></a><a href="https://youtu.be/HdTeDTreYAk" title="an example I recorded" target="_blank" rel="">an example</a> using an agent I built for AI Ariel, Cloudessy's virtual marketing rep. The second development is the level of authenticity AI brings to a verbal interaction.</div></div><div style="text-align:left;"><br/></div><div style="text-align:left;">Anyone who has spent time on social media has encountered realistic AI voices--in fraudulent audio clips, soundtracks, and videos of celebrities. And anyone who has used ChatGPT knows how human-like AI can seem in a chat interaction. Put these two together and you have the ingredients for an AI voice agent, complete with a unique voice of its own (not the imitation of a real person, even though it sounds like one.)</div><div style="text-align:left;"><br/></div><div style="text-align:left;">Then it's a simple matter of giving the agent access to the data you want it to &quot;know&quot; about your company--your website is probably the best place to start, but you can also provide promotional materials, price lists, and product descriptions. The more you give it, the deeper the agent will be able to go in a conversation with your customers.</div><div style="text-align:left;"><br/></div><div style="text-align:left;">The utility of voice agents doesn't stop there. Using the right platform, they can also help a caller take the next step on their customer journey. For example, let's pretend the customer has asked several questions about your products and services, all of which the agent has answered in an appealing, friendly, human-like voice. Now the customer wants to schedule a meeting to speak with a sales representative. If the agent has access to your calendar, it can check when you're available, confirm a time that works with the caller, and schedule the appointment.</div><div style="text-align:left;"><br/></div><div style="text-align:left;">Of course, your existing, human receptionist can do all this as well--but not if they're at lunch, out sick, or on vacation. Rather than relying on other staff members who are perhaps untrained (for this task) and overworked, your receptionist can simply flip the system over to the AI voice agent. Your calls get answered, you get your messages and appointments, and your receptionist gets some well earned time off. It's a win-win.</div><em style="text-align:center;"><div style="text-align:left;"><em style="text-align:center;">&nbsp;</em></div></em><p style="text-align:left;"><strong><em>Next Steps:</em></strong></p><div style="text-align:left;"><strong>Share With —&nbsp;</strong></div><div style="text-align:left;">CEO, vCTO, and Office Manager</div><div style="text-align:left;"><br/></div><div style="text-align:left;"><strong>Action Items —&nbsp;</strong></div><div style="text-align:center;"><ul><li style="text-align:left;">Watch the example video linked above demonstrating the current conversational capabilities of AI voice agents.</li><li style="text-align:left;">Brainstorm the possible advantages of phone support that engages in dynamic conversations about your products and services at any time of day or night.</li><li style="text-align:left;">If you need help, reach out to us via email (<span style="font-weight:bold;">sales@cloudessy.com</span>) or phone (<span style="font-weight:bold;">913-624-1675</span>).</li></ul></div></div><p></p></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Thu, 07 Aug 2025 09:05:22 -0600</pubDate></item><item><title><![CDATA[IT security teams worry about the public clouds]]></title><link>https://www.cloudessy.com/cloudscape/post/it-security-teams-worry-about-the-public-clouds2</link><description><![CDATA[<img align="left" hspace="5" src="https://www.cloudessy.com/physics-9579501_640.jpg"/>Executive Summary: An increase in attacks by AI agents on the public clouds concerns IT security professionals, with some advocating retrenchment back ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_6tce25iJcQSa85a0X9rvCQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_UpBlqZ02Zo_VLmGhnzGHzw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_ZY5VFJ6xB-xXDEgFwgwSzA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_k2zZoAfSZwwuO0EG337VgQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_k2zZoAfSZwwuO0EG337VgQ"] .zpimage-container figure img { width: 724.5px !important ; height: 482px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-custom zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/physics-9579501_1280.jpg" size="custom" data-lightbox="true"/></picture></span></figure></div>
</div></div></div></div></div><div data-element-id="elm_8jkdlO34Qm2iM9e1zCWYOQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_gvs38ivzTy6iuehLoB6n4w" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_1BBR_pOrRw2yS7KZwhwk8A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_lPyCNQkXRoK_Gh8Z5PHoMw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><div style="text-align:left;"><strong><em>Executive Summary:</em></strong></div><em style="text-align:center;"><div style="text-align:left;"><em>An increase in attacks by AI agents on the public clouds concerns IT security professionals, with some advocating retrenchment back to on-prem &quot;private clouds.&quot; But if you're a small or mid-sized business without the money and expertise to create and properly secure your own private cloud, you may still be better off betting on the security resources of the hyperscalers to protect your data.</em></div><div style="text-align:left;"><br/></div></em><p style="text-align:left;">In 2021 I wrote the article <a href="https://www.cloudessy.com/cloudscape/post/yes-your-data-is-safer-in-the-cloud" target="_blank" rel=""></a><a href="https://www.cloudessy.com/cloudscape/post/yes-your-data-is-safer-in-the-cloud" target="_blank" rel="">&quot;</a><a href="https://www.cloudessy.com/cloudscape/post/yes-your-data-is-safer-in-the-cloud" target="_blank" rel="">Yes, your data is safer in the cloud.&quot;</a>&nbsp;Last week, <span style="font-style:italic;">Security Brief Australia</span>&nbsp;<a href="https://securitybrief.com.au/story/ai-driven-threats-prompt-it-leaders-to-rethink-hybrid-cloud-security" title="warned" target="_blank" rel="">warned</a> IT security professionals &quot;are actively considering moving data back from public to private cloud due to security concerns.&quot;</p><p style="text-align:left;"><span><span><br/></span></span></p><p style="text-align:left;"><span><span>What's going on?</span></span></p><p style="text-align:left;"><span><span><br/></span></span></p><p style="text-align:left;">Data from the&nbsp;Gigamon 2025 Hybrid Cloud Security Survey indicates an increase in AI-driven attacks lies behind these fears. Last month, <span style="font-style:italic;">Security Week</span> reported,&nbsp;<a href="https://www.securityweek.com/bot-traffic-surpasses-humans-online-driven-by-ai-and-criminal-innovation/" title="bots now generate the majority of Internet traffic" rel=""></a><a href="https://www.securityweek.com/bot-traffic-surpasses-humans-online-driven-by-ai-and-criminal-innovation/" title="bots now generate the majority of Internet traffic" rel="">bots now generate the majority of Internet traffic</a>. The article states &quot;[t]hirty-seven percent of this is malicious (bad bots), while only 14% are good bots.&quot;</p><p style="text-align:left;"><span><span><span><span><br/></span></span></span></span></p><p style="text-align:left;">While this sounds alarming, decision-makers at small and mid-sized businesses should think carefully before embarking on a retreat from the Cloud. Just pulling your data back to an on-premise server, like it's still the early 2000s, is no guarantee of protection. And it still carries all the risks the public clouds eliminate. A private cloud isn't just a server--it's an entire infrastructure environment, complete with the security required to shield private users against the same threats targeting the public clouds.</p><p style="text-align:left;"><br/></p><p style="text-align:left;">Which brings us back to the point of my original article. Do you want to bet on your ability to secure your own online cloud platform against what Microsoft, Amazon, and Google bring to the table?</p><p style="text-align:left;"><br/></p><p style="text-align:left;">An alternative is to properly secure your data in the public clouds, using the capabilities the hyperscalers have already included in their environments. Last month, SentinalOne published a list of <a href="https://www.sentinelone.com/cybersecurity-101/cloud-security/cloud-security-best-practices/" title="twenty-five best cloud security practices" target="_blank" rel=""></a><a href="https://www.sentinelone.com/cybersecurity-101/cloud-security/cloud-security-best-practices/" title="twenty-five best cloud security practices" target="_blank" rel="">twenty-five best cloud security practices</a>. And while they would <span style="font-style:italic;">really</span> like you to subscribe to their Singularity solution, the measures they list should be helpful to anyone serious about protecting their public cloud data.</p><p style="text-align:left;"><br/></p><p style="text-align:left;">But I realize I don't know what I don't know. Perhaps AI represents a fundamental shift in the balance between the benefits of the public clouds and the risks posed by their high profiles. To make sure I'm considering all sides of the issue, I'm arranging to interview Mike Jackson with Pendello Solutions, a security-conscious managed-services provider helping small and mid-sized businesses deal with this issues on day-to-day basis. More to come soon.</p><p style="text-align:left;"><br/></p><div style="text-align:left;"><strong><em>Next Steps:</em></strong></div><strong style="text-align:center;"><div style="text-align:left;"><strong>Share With —&nbsp;</strong></div></strong><div style="text-align:left;">vCTO, CIO, CISO</div><div style="text-align:left;"><br/></div><div style="text-align:left;"><strong>Action Items —&nbsp;</strong></div><div style="text-align:left;"><ul><li style="text-align:left;">Review SentinalOne's best practices for cloud security with your vCTO, managed services provider, or in-house IT staff.</li><li style="text-align:left;">Shore up any vulnerable spots in your cloud-data defenses.</li><li style="text-align:left;">Stay-tuned for my interview with Mike Jackson from Pendello Solutions.</li></ul></div></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Thu, 29 May 2025 09:27:41 -0600</pubDate></item></channel></rss>